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Policies & notices

Accessibility statement.

We want anyone to be able to understand what we cover and to reach a licensed agent, regardless of how they use the web.

The standard we build to

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. That standard is the benchmark generally referenced under the Americans with Disabilities Act for public-facing websites.

What we have done

Contrast. Body text is set well above the 4.5:1 minimum in both the dark and the paper palettes. Our faintest tone does not meet that mark, so it is never used for body copy — it is reserved for decorative background artwork and incidental cues such as input placeholder hints.

Reduced motion. Every animation on the site, including the scroll-driven mountain backdrop, respects the prefers-reduced-motion setting and renders a static final state instead.

Keyboard access. Interactive elements are reachable and operable by keyboard, with a visible focus indicator. A skip link is the first element on each page.

Forms. Every field has a persistent visible label, submission errors are announced to assistive technology, and no information is conveyed by color alone.

Structure. Pages use meaningful headings, landmarks, and text alternatives for non-decorative graphics. Decorative artwork is hidden from assistive technology.

Known limitations

Accessibility is ongoing rather than finished. Where we rely on third-party content — such as a carrier's own website or application, which you may be directed to when you proceed with coverage — we do not control that experience and cannot guarantee it meets the same standard.

If something is not working for you

Tell us and we will fix it, and we will help you complete whatever you were trying to do in the meantime. You will never be disadvantaged for needing a different route.

Please tell us the page, what you were trying to do, and the assistive technology or browser you were using. We aim to acknowledge reports promptly and to resolve barriers as quickly as we reasonably can.

Alternative ways to reach us

You never have to use this website to work with us. A licensed agent can take you through any product, answer questions and handle an application by telephone or email.